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Privacy & Cookie Notice
We are committed to protecting your personal information and your right to privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We may collect information about you in a variety of ways, including when you complete our Contact Us form, Request a Demo/Quote form or sign up to a Service.
The information we may collect includes:
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Personal Data: Personally identifiable information such as your name, email address and telephone number, which you voluntarily give to us.
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Business Information: business/organisation name.
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Marketing and user preferences: including whether the individual has opted in to marketing communications.
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Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you sign up to a Service from the Site.
We do not intentionally collect sensitive category data, unless you provide us with such data. While there may be free text boxes on the site where you are able to enter any information, we do not intend to process sensitive information. You are not required to provide, and should not disclose, sensitive personal information in the free text boxes. If you choose to provide any sensitive personal information in this manner, you acknowledge you consent to the collection and processing of this sensitive information.
2. Use of Your Information
We need to collect and use information about you but we will only use your personal information when the law allows us to. This will always be for one of these reasons (our lawful basis):
Contract -
This is where we need to use your personal information for a contract reason (to comply with a contract with you, or take steps you have requested to start a contract with you).
Legal obligation -
This is where we must use your personal information to comply with the law, or a binding request like a court order.
Consent -
You explicitly consent by submitting your personal information to us.
Legitimate Interest -
Our legitimate interest in the effective delivery of information and services to you, and the effective and lawful operation of our businesses.
We use the information we collect in the following ways:
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To effectively provide you with information about our services.
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To facilitate account creation and the login process.
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To manage your purchases and deliver the services you request.
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To communicate with you regarding your account or transactions.
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To facilitate recruitment.
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To send you promotional information, updates, and other content related to our services.
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To improve our Site, services, and customer service.
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To comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We may share your information in the following situations:
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With Service Providers: We may share your information with third-party service providers to perform functions and provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
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For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public.
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Business Transfers: If we are involved in a merger, acquisition, or any form of sale of some or all of our assets, we will transfer your information to the successor organization.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. We use the following Cookies on our website:
Name of Cookie | Type of Cookie | Purpose | Duration |
|---|---|---|---|
XSRF-TOKEN | First party cookie (Necessary) | This cookie enhances visitor browsing security by preventing cross-site request forgery | Session |
_wixAB3 | First Party cookie (Necessary) | Cookie for site experiments | 6 Months |
_wixCIDX | First party cookie (Necessary) | Used for system monitoring/debugging | 3 Months |
_wix_browser_sess | First party cookie (Necessary) | Used for system monitoring/debugging | Session |
_ga_* | Third party cookie (Non-essential) | The main cookie used by Google Analytics, enables the service to distinguish one visitor from another | 2 years |
consent-policy | First party cookie (Necessary) | Used for cookie banner parameters�� | 1 Year |
cfz_facebook-pixel | Third party cookie | Used for marketing purposes | 1 Year |
cfz_google-analytics_v4 | Third party cookie | Google Analytics uses cookies to help us analyse how our users use our websites and services | 1 Year |
hs | First party cookie (Necessary) | Wix platform sets this cookie for security purposes | Session |
svSession | First party cookie (Necessary) | Wix platform sets this cookies to identiy unique visitors session on a site | 2 Years |
__cf_bm | First party cookie (Necessary) | To read and filter bot requests. | 30 Minutes |
_cfuvid | First party cookie (Necessary) | The __cfruid cookie is strictly necessary to support Cloudflare Rate Limiting products | Session |
CF_VERIFIED_DEVICE | First party cookie (Necessary) | Optimize network resources, manage traffic, and protection from harmful activity. | 2 years |
OptanonAlertBoxClosed | First party cookie (Necessary) | The cookie is set after visitors have viewed the cookie notification and, in some cases, only when they actively dismiss it. It ensures that the message is not shown to the user more than once. This cookie lasts for one year and does not store any personal data. | 1 Year |
OptanonConsent | First party cookie (Necessary) | This cookie stores information about the categories of cookies used on the site and tracks whether visitors have granted or revoked consent for each category. This allows site owners to prevent cookies in specific categories from being set in the user�s browser without consent. The cookie typically lasts for one year, ensuring returning visitors' preferences are remembered. | 1 Year |
__cf_logged_in | First party cookie (Necessary) | Optimize network resources, manage traffic, and protection from harmful activity. | 2 years |
JSESSIONID | First party cookie (Necessary) | A session cookie is necessary to track your navigation through the website. It ensures that the website remembers any information you enter or the paths you follow. Without this cookie, each page would treat you as a new visitor. This cookie does not personally identify you and is not connected to any other stored information. | Session |
Cookie consent and control
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of our website may not function fully or as intended.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed.
5. How and where do we store or transfer your personal data?
Our cloud based service is hosted and backed up on Amazon WS EU West and is located in Dublin, within the European Economic Area (the “EEA”). This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
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Access: You can request a copy of the personal data we hold about you.
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Correction: You can request that we correct or update any incorrect or incomplete personal data.
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Deletion: You can request that we delete your personal data, subject to certain conditions.
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Objection: You can object to our processing of your personal data, under certain conditions.
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Restriction: You can request that we restrict the processing of your personal data, under certain conditions.
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Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
8. Marketing
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone or text message with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
9. How long we keep your information and why
Our policy is to retain personal data only for as long as it is needed for the purposes we are lawfully processing it.
Sometimes we must also keep your information by law, to deal with a regulator or where required by our insurers. We delete your personal information at your request where possible and we won’t keep it for longer than we should or need to for the provision of a service and for communicating with you. We will keep your personal information during the period that you are a client with us and then for as long as is necessary in connection with both our and your legal rights and obligations. This may mean that we keep some types of personal information for longer than others to meet our professional and legal requirements, to establish, exercise of defend our legal rights.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. You will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. This Privacy Policy was last updated on September 2024.
11. Contact Us
If you have any questions about this Privacy & Cookie Policy, please contact us at:
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Email: info@s3solutions.co.uk
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Address: Unit HF6, Howard Building, Twin Spires Centre, Belfast, BT13 2JF.
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Phone: 02890 480 005